NinjaOne is a cloud-based RMM platform for monitoring and managing IT environments. Servers, workstations, and mobile devices are consolidated into a single view, with alerts for any anomalies and tools to resolve them immediately.
What sets NinjaOne apart from legacy RMM tools is how little friction it creates for technicians. Many RMM platforms are used at only a fraction of their capacity because the interface turns every task into a project. This is hard to measure in a feature list, but it is clearly felt in everyday work.
Why organizations choose NinjaOne
Patching that actually gets done. Operating systems and third-party applications are updated according to policy, with reports showing what was actually installed – not just what was scheduled.
Fast time to value. Agent deployment and initial setup take days rather than weeks.
Remote support without extra tools. Technicians connect to the device directly from the same interface where the alert appears.
Automation of repetitive tasks. Scripts and policies handle recurring actions, so technician time is spent on what requires a human.
Live inventory management. You know which devices exist, what they are running, and when they last checked in.
NinjaOne features
Endpoint monitoring. Continuous monitoring of servers, clients, and mobile devices with real-time alerts.
Patch management. Updating operating systems and third-party applications according to policy, with exception handling and follow-up.
Remote access and remote support. Connect to devices regardless of where the user is located.
Automation. Script and policy-based actions that run on events or schedules.
Asset inventory. Overview of hardware, software, and configuration per device.
Reporting. Data for patch status, availability, and device health – useful both internally and for clients.
NinjaOne together with your ticketing system
An RMM tool becomes significantly more valuable when it communicates with the system where the work is actually managed. NinjaOne integrates with HaloPSA, HaloITSM, and other ticketing systems, so that alerts automatically become tickets – with the right client and the right priority from the start.
For an MSP, the difference is tangible: the time between something breaking and someone starting to look at it is reduced, and no one needs to monitor an alert list alongside the ticket queue.
We are a distributor, not a reseller
MSP Nordics distributes NinjaOne in the Nordic region. The difference compared to a reseller is that we have a direct relationship with the manufacturer, in-house technical expertise, and the ability to escalate when something needs to be resolved quickly.
We help you with licensing, policy setup, and deployment, and – perhaps most importantly – with how NinjaOne should integrate with the rest of your tool stack. An RMM system that stands alone only solves half the problem.
Support in Swedish, Norwegian, Danish, and English, in your time zone.
Frequently asked questions about NinjaOne
How much does NinjaOne cost?
NinjaOne is licensed per managed device. The price depends on the number of devices, selected modules, and contract length. Get in touch and we will provide a quote for your environment.
Does NinjaOne work for internal IT departments or only for MSPs?
Both. The platform is used just as much by IT departments managing their own environment as it is by MSPs with many clients.
Can NinjaOne be connected to our ticketing system?
Yes. There are ready-made integrations for HaloPSA, HaloITSM, and several other systems, as well as an API for anything that needs to be built specifically.
How long does a rollout take?
Basic setup and agent deployment usually take a few days. Fine-tuning policies and automations is an ongoing process that we are happy to assist with.
Does NinjaOne support mobile devices?
Yes, in addition to servers and workstations, mobile devices are also managed within the same platform.
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