Back to About Us

Account Executive - ITSM

Sell ITSM solutions to internal IT departments across the Nordics. You own the full sales cycle and build a new business area from the ground up.
Stockholm, hybrid
Full-time, permanent
Email your application now
Email your application now

About the role

We are looking for an Account Executive to build our business area for internal IT departments. It is a role with a high degree of ownership: you run the entire sales cycle from first contact to close, and you help shape how we work in a segment we have only recently begun to address seriously.

You are not selling a product from a catalogue. You help IT managers and business owners solve concrete problems – ticket handling that has outgrown its system, processes that do not connect, security requirements that need to be met. That requires you to understand the business behind the technology.

In time, the intention is for the role to grow into leading an Account Executive team of its own.

The essentials

  • Location: Solna, Stockholm – hybrid
  • Scope: Full-time, permanent
  • Start date: 1 September 2026
  • Salary: SEK 30,000–40,000 per month, plus performance-based compensation
  • Closing date: 31 December 2026 – we review applications on a rolling basis

What you will do

  • Identify and approach potential customers, book meetings and present our portfolio
  • Build customer-specific sales strategies based on real needs rather than a standard presentation
  • Deliver straightforward technical walkthroughs of the platforms yourself, and bring in technical colleagues when needed
  • Run the deal end to end: needs analysis, proposal, negotiation and close
  • Manage your customer portfolio after the close, together with our technical team
  • Gather market insight that sharpens us – both in sales and in which products we take on
  • Forecast, and negotiate pricing and terms

Who we think you are

  • At least two years of B2B sales experience with a documented track record
  • Comfortable talking to decision-makers at C level
  • A strong communicator in speech and writing, in Swedish and English
  • Technically curious – you do not need to be an engineer, but you do need to want to understand what you sell
  • Structured and self-directed, and comfortable in an environment where not everything is built yet
  • A bachelor's degree in IT or business, or equivalent experience

Nice to have

  • Experience selling ITSM, PSA or SaaS solutions
  • An understanding of ITIL and how a service desk works in practice
  • Experience of public sector procurement
  • Norwegian or Danish in addition to Swedish

About MSP Nordics

We are a Nordic IT distributor. We deliver licensing, implementation and ongoing support to MSPs and IT departments in Sweden, Norway, Denmark, Finland and Iceland.

What separates us from a reseller is that we hold direct agreements with the vendors, have our own technical expertise in house and are responsible for their partner networks in the Nordics. We carry several vendors in each area rather than representing just one – which means you can recommend what genuinely suits the customer.

Within ITSM we are the Nordic region's most experienced and largest distributor and implementation partner for HaloITSM. That matters to you as a salesperson: you work with a platform we know in depth, backed by technical colleagues who have carried out the implementations in live operation.

What you get with us

  • A business area to build. You join early and help shape how we work, rather than inheriting someone else's process.
  • Short decision paths. We are a small team in Solna. If you need a decision, you get it the same day.
  • Technical backing. You do not need to know everything yourself. You need to know when to bring in someone who does.
  • Competitive compensation with a clear link between results and earnings.
  • Flexible working hours and a hybrid office.

Frequently asked questions

When does the role start?
1 September 2026. We are recruiting now and review applications on a rolling basis, so do not wait to get in touch.

Which customers will I sell to?
Internal IT departments in medium-sized and large organisations across the Nordics – industry, public sector, retail and professional services.

Do I need to know ITSM already?
No. We will train you on the platforms. What you do need is the ability to sell complex solutions to decision-makers.

What does onboarding look like?
You start with product training alongside our technicians, join customer meetings, and then take on your own deals at your own pace.

Is the role on-site or remote?
Hybrid, based out of our office in Solna. Customer meetings take place both digitally and in person.

How to apply

We review applications on a rolling basis, so apply as soon as you can. Send your CV and a few lines on why the role suits you to info@mspnordics.se.

If you have questions about the role before applying, you are welcome to get in touch at the same address.

Does this sound like you?
If so, we will be happy to receive your application directly!
Email your application
Email your application
Aplicar nu
We keep it simple. Just tell us who you are, show us what you've done, and let us know why this role feels right. No cover letter required—just clarity, curiosity, and a signal that you care.
Prima nombre
Última nombre
Adresse E-mail
Telefon
Website/Portfolio url
What makes you right for Prospect?
Grazie! Your submission has been received!
Oops! Something went wrong while submitting the form.